If you are using a Software Token on your smartphone and decide to switch to a new phone or update your device's operating system, or you have deleted your Software Token application, you will need to use your Software Token's Emergency Removal Password to remove your Software Token from the old device, after which you must re-register the token to your new device. If you are planning on switching phones or deleting the application, please be sure you have your Emergency Removal Password at hand first.
*In the case you cannot perform an emergency removal of the Software Token, you will no longer be able to log in to or use the various services related to your applicable Square Enix account.
How to confirm your Software Token Emergency Removal Password
(1) Log in to the Square Enix Account Management System.
Square Enix Account Management System:
https://sqex.to/fHa
(2) After you have logged into the Square Enix Account Management System, your Emergency Removal Password will be displayed under 'Token Usage Status' below the 'Square Enix Account Information' section at the right side of the screen.
*The Emergency Removal Password is a one-time password that changes after each use. After you have used it, you must log into the Square Enix Account Management System again to obtain your new one-time Emergency Removal Password.
Before you switch phones or delete the application, please be sure to follow the above steps to confirm and store your Emergency Removal Password in a safe place. After you have switched phones or deleted your application, this password will be necessary to perform the Emergency Removal of the Software Token registered to your old device.
How to perform an emergency removal of your Software Token
(1) Go to the Software Token Emergency Removal page and enter your Square Enix ID and password and your Emergency Removal Password.
Software Token Emergency Removal page:
https://sqex.to/GPE
(2) An email containing the Software Token removal URL will be sent to the email address registered to your Square Enix account.
(3) Click on the URL to remove your Software Token.
* Note that the URL will expire after 60 minutes. Please be sure to click on it and complete the removal of your Software Token before it expires.
How to Re-register your Software Token
(1) Log into the Square Enix Account Management System with the Square Enix account you wish to register your Software Token to.
Square Enix Account Management System:
https://sqex.to/fHa
(2) Open the 'One-Time Password' page found below the 'Services and Options' category.
(3) Select 'Configure Software Token Application' at the bottom of the page and choose 'Software Token Registration.'
(4) Select either 'Software Token for iPhone and iPod touch' or 'Software Token for Android' depending on the type of operating system installed on your device.
(You will be taken to the AppStore or GooglePlay website according to your selection.)
* Please do not close the Square Enix Account Management System window as you will need to come back to it later.
* Once your application finishes downloading, please return to the Square Enix Account Management System window and continue with the steps below.
(5) Click on 'Next' in the 'Software Token Registration' page.
(6) Carefully review the terms of use and click on 'Agree to Agreement and Send Confirmation Mail.'
(7) A registration password will be sent to the email address registered to your Square Enix account.
(8) Launch the application after it has been installed, choose your language, and then enter your Square Enix ID, registered date of birth, and the registration password that was sent to you. This will complete the Software Token registration.
* Please be aware that the Software Token registration cannot be completed until you enter your Square Enix ID, date of birth, and registration password into the application.
* The registration password will expire after 60 minutes. If your password expires, you must restart the re-registration process from step 1.
* The 'Registration Password' refers to the password that is sent to the email address registered to your Square Enix account in step 7. Please use caution as it is not the same as your Square Enix account password.
If you have lost your Emergency Removal Password or are unable to perform the emergency removal of the Software Token yourself, the Support Center will be able to remove it for you once account ownership is verified. Please review the FAQ below for further details.
How do I remove the Square Enix Security Token from my account?
https://sqex.to/mVZ
If you have any questions or concerns regarding the steps described in this announcement, please contact the Square Enix Support Center.
Square Enix Support Center
https://sqex.to/s5G9O
Unauthorized access refers to a third party (someone other than the actual account user) accessing an account without permission, and/or using information somehow obtained from the user. This is not only a violation of the PlayOnline User Agreement, but also a criminal act in violation of the law.
Even if someone who has had an account accessed by a third party manages to take it back and successfully log in, it is not uncommon for items, gil or even characters to be missing.
The following guidelines set out the preventative measures that we are taking to safeguard users from unauthorized access, as well as procedures for recovering a user account in the case that it is accessed by a third party.
The following are preventative measures to safeguard users' account information from malicious third parties.
So, iam currently downloading the game now. I have a PlayOnline ID, a square-enix account. Ive already set up my billing INFO. I already provided my Card INFO in order to get a character slot. Now I try to link my playonline to my square enix account and I get that message. Im not sure if I need to transfer my playOnline account to my Square-enix account in order to play, but if so, can anyone. The account will not be accessible until the game data recovery has concluded. If it is discovered that a false game data recovery request has been made, action will be taken according to the PlayOnline User Agreement. When the recovery work has concluded, we. KB Sub-category: PlayOnline ID/Password Recovery SQEX ID/Password Recovery Password Lost I completed the account transfer, but now I don't remember my PlayOnline password. Opens for mac. If you are unable to remember your PlayOnline Password after transferring your PlayOnline ID to a SQUARE ENIX account, you can reset the password on your own through. Step 3: Wait for Restoration Confirmation E-mail from PlayOnline PlayOnline will contact you by e-mail with the result of the recovery once it has concluded. Recovery generally takes one week, but if you have still not received an e-mail after a week, please contact the PlayOnline. However and dramatically, regardless of how many variations of capital letters and key smashing I tried, my PlayOnline ID would not accept a PlayOnline password. Determined not to be defeated by the recall capacity of my own cerebrum, I hit the FFXI website in order to search for knowledge in a database, a knowledge database if you will.
- Do not share your PlayOnline ID or password with anyone, even if you are close friends. Do not keep a paper copy of your PlayOnline ID or password in an easily accessible location. Remember that Square Enix will never ask a you for your password.
- If you are using a shared computer or any other system that third parties can also use, be sure to use 'Guest Login' so that your PlayOnline ID and password are not stored or accessible to other users.
- Be careful about clicking on links when viewing the web. If you are suspicious about a link do not click on it. Also, external 'helper' programs are prohibited, because they can sometimes be used to steal users account information. Be aware of the security of your own computer, you should periodically run Windows Update, virus checks, and keep your security updated to the latest version.
*There are cases where users' information has been stolen, even with virus software installed and tight security in effect. Please be careful. Do not assume that you are protected from programs which steal your account information, virus software will not always be able to prevent all unauthorized access. - When deciding your password, avoid strings of characters that are easy to guess. Periodically change your password.
- If you become aware that someone knows your PlayOnline ID or password, please immediately change your password or contact the Information Centre for assistance.
Management and security of your PlayOnline ID and password is solely your responsibility. This is set out in Article 5 of the PlayOnline User Agreement. However, in the real world, Square Enix recognizes that a user may have their account accessed by an unauthorized third party and may suffer damage to their account or characters through no fault of their own. Gratis online roulette. In such a situation, Square Enix will follow the procedures outlined in the diagram below.
Online casinos pa. Square Enix will perform its own investigation.
If you think that account has been accessed by an unauthorized third party, please contact the Square Enix Information Centre. We will perform an internal investigation to determine whether or not there was unauthorized access. Because unauthorized access is a criminal act, we may also ask you to contact the police so that a formal criminal investigation can be conducted. A specialized team within Square Enix will assist the police in any criminal investigation if asked for assistance.
Square Enix may at its discretion provide two kinds of assistance for customers whose accounts have been accessed by third parties: 'account recovery' and 'game data recovery.' Both of these may be provided based on the results of our own internal investigation without waiting for the conclusion of the law enforcement investigation. Cudatext 1 7 8 download free. 'Account recovery' erases the disciplinary measures history for the period that the account was being accessed, as well as fixing the password changes and other data that was altered during the period of unauthorized access. 'Game data recovery' restores an account's game data to the state it was in before it was damaged through unauthorized access. Game data recovery, however, can only be requested once per customer. (Multiple accounts can be dealt with on a single recovery request).
If you cannot log in to your account, you can log in to your account but items have disappeared, or you suspect that your account may have been accessed by a third party, please contact Square Enix. After your situation has been assessed, we will proceed to one of the two procedures outlined below.
'Account Recovery' involves returning an inaccessible account to the original user who registered the account. Deletion of the disciplinary measures history for the period that one's account was being accessed is also a part of account recovery.
[ Step 1: Contacting Square Enix ]
Please check the Square Enix Support Centre FAQ under 'Account Recovery' if you are unable to login to PlayOnline with your normal PlayOnline ID and password, as it is possible your account has been accessed by a third party.
If you become aware of unauthorised access outside of the Information Centre's hours of operation and possess multiple PlayOnline IDs, log in from another PlayOnline ID and contact a Game Master (GM). The GM will make the accessed account temporarily unavailable. However, please note that a GM cannot perform account related actions such as changing a password, so it will be necessary to check the Square Enix Support Centre for the related FAQ.
>>Square Enix Support Centre
[ Step 2: Verifying your PC's Safety ]
It is possible that a third party stole your PlayOnline ID and password through a virus or spyware that had infected your PC. If your PC is infected with such programs and you enter the new password you received from the Information Center, your account could again be accessed by an unauthorized third party.
Update your security software to the latest version and perform a virus scan. If your computer is infected with any viruses, exterminate them immediately and afterwards once again change your PlayOnline password.
After you log in to your account, check whether or not your game data has been damaged. Casinos near lafayette la. Remember to report the crime to the police.
*Deletion of the disciplinary measures history will occur after Square Enix's internal investigation regarding the unauthorized access has concluded.
If you discover that your game data has been damaged or altered as a result of unauthorized access, please contact Square Enix within 7 days of your account's recovery. Game data will be recovered for customers who fulfill the following two requirements.
- You have not had your game data recovered since April 23, 2008.
- It is still within 3 months of your account being accessed by an unauthorized third party.
*Game data recovery is different from item recovery where you request the return of lost items.
*Game data recovery will not be available for users on the FINAL FANTASY XI 14-Day Free Trial.
Please check the Square Enix Support Centre FAQ in cases where you can login to your account, but you realise an item is missing.
>>Square Enix Support Centre
[ Step 2: Verifying the Notes of Concern Regarding a Game Data Recovery Request ]
You will need to agree to the notes of concern listed below (please read them carefully before contacting Square Enix).
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[ Step 3: Sending Copy of Official Documents ]
After contacting the SquareEnixInformationCenter, please send a copy of one of the official documents listed below so that we can verify your identity. If the information in the document is different from your registered information, we may refuse to recover your account or game data. Registering false information with PlayOnline is a violation of the PlayOnline User Agreement.
Driver's license / Passport / Birth Certificate
*We will tell you where to send the documents when you contact us.
*Users' documents will only be used for verifying your identity and will only be stored for a short period of time, then destroyed.
[ Step 4: Wait for Restoration Completed Notification E-mail from Square Enix ]
Ffxi Account Recovery
Square Enix will contact you by e-mail with the result of the recovery once it has concluded.What Is My Playonline Id
Click here to view the compromised account policy.
